Where The Music's At
Pick Your Parking
General admission parking comes with your ticket. If you want easier entry and exit, go for Premier Parking or VIP Parking. Consider our Early Parking if you like to beat the rush.
Music To Your Taste Buds
Accessibility
Whatever your needs, let us know how we can help. Whether that's with your arrival, exploring the venue, the show itself - or all of the above.
The Need-To-Know Before You Go
The thrill, the music, the roar of your fellow lawnies—you’re nearly here. Before you arrive, here are some tips to get you clued up, and amped up.
Venue Map
Get lost in the music. Not the venue. Accommodating up to 23 115 guests, Jiffy Lube Live covers a lot of ground, so here’s a map to help you get around.
FAQ
We allow clear plastic, vinyl, or pvc bags (maximum size 12" x 6" x 12") OR small clutch bags that don't need to be clear (maximum size 6" x 9"). All bags are subject to search upon entry.
You can purchase tickets online via our website here.
If you have any box office related questions please contact us at JLLboxoffice@livenation.com.
Re-Entry is not permitted at Jiffy Lube Live. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.
Jiffy Lube Live offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, chicken fingers, pizza, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull.
Concessions are located throughout the venue on both plazas.
We are committed to creating a safe environment that is fan friendly for all of our guests to enjoy. For your safety and the enjoyment of all, we ask that you please help by observing these tailgating guidelines:
- Jiffy Lube Live parking lots are reserved for concert patrons only.
- Please be aware of your surroundings and make note of where you are parked. Please be careful and mindful of all vehicle traffic while in the parking lot especially while your row is being parked.
- Parking is first come-first served. No saving of parking spaces is permitted.
- Occupy only ONE parking space per vehicle.
- Guests must tailgate in front of or behind their vehicle only. Tailgating at your vehicle should not interfere with the normal traffic flow.
- All tailgating activities must be conducted in accordance with Virginia State Law. Virginia State Law (4.1-308 and 18.2-388) prohibits drinking in public and public intoxication. Underage drinking is prohibited by law and minors in possession will be addressed by Prince William County Police, Virginia ABC and Jiffy Lube Live Staff.
- Please be respectful of other guests. Guests who wish to report issues, concerns or to request assistance should speak with a Jiffy Lube Live Staff member.
- Barbeque grills are allowed. All coals must be disposed of. Do not dump coals or store stoves on the grass, parking areas or under or around vehicles.
- Tent toilets are not permitted in the parking lots. Portable toilets are available in the parking lots for guests to use.
- All guests will be encouraged to enter the facility at the start of the advertised show time.
- Please clean up your tailgating area before entering the show. Bring trash bags with you to dispose of trash. Trash and recycling dumpsters will be placed throughout the parking lots, please refrain from leaving loose trash and litter in the parking areas.
- Generally, the parking lots will open and tailgating will be allowed to start 2 hours prior to the door time, however, parking lot opening times may vary for some concerts. Please check our Facebook page at facebook.com/jiffylubelive for event specific times.
- Tailgating will shut down 20 minutes after the start of the advertised show time. Guests will be asked to enter the show or leave the parking lot.
- Tailgating is not allowed after the concert. All parking lots will be closed at the conclusion of egress.
Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit the guest services booth located in the main entry plaza for more information.
Smoking, including e-cigarettes and vaporizers, is not permitted in the reserved seating area. While we do not restrict smoking on the lawn - if guests around you are complaining we will ask you to smoke in the plazas. We appreciate your cooperation.
- Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags no larger than 6”x 9”.
- Small Blankets / Beach Towels
- Cameras - non-professional only, no detachable lenses
- Food - in a clear, 1-gallon ziplock bag
- Water - up to 1 gallon in a factory sealed or empty bottle
- Lawn Chairs
Guests are permitted to bring in One (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks are not permitted.
Water fountains are located outside of each public restroom. Water bottle refilling stations are also located in both North Plaza and South Plaza.
Small personal collapsable umbrellas are permitted.
Premier and VIP Parking options are available for every event. The price will vary based on event. This can be purchased prior to the show here or on site at the venue (subject to availability). Premier Parking and VIP Parking are both accessible via Cellar Door Drive. Premier Parking is located adjacent to the main gates. VIP Parking will allow for the fastest entry and exit from the venue and is also located near the front gates.
Lawn chairs are available to rent at the venue. Lawn chairs are also available to reserve ahead of time for pick up day of show on our Upgrades page.
The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. We do offer a limited number of reserved seating on the lawn for select shows. These "reserved lawn" tickets may be purchased in advance at livenation.com.
The venue does not allow camping or overnight parking of any kind. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.
Signs larger than 8.5in x 11in in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction.
The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. This policy is subject to change based on artist preference.
All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages on show day. www.facebook.com/JiffyLubeLive/
If you lose an item while you are at an event you can visit our Guest Services booth located in the Entry Plaza to see if it has been turned in or contact us during business hours at 703-754-6400.
All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap. Please note, strollers are not permitted and there is nowhere for them to be stored at the venue.
Jiffy Lube Live strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.
- Ticketing - ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
- Day of Show Parking - We have multiple accessible parking areas that can be accessed from any venue entrance. Let the parking staff know that you need accessible parking and they will direct you to an appropriate area. You must have an accessible parking placard visible with matching ID. Please be advised that parking is limited. If you do not absolutely need accessible parking, please park in the general lots.
- Accessible Stations - if you have questions or need assistance we have booths staffed with Guest Service employees to help answer questions related to seating or other accommodations. These Guest Services stations are located in each plaza.
- Unexpected Needs - if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
- Interpreter Requests - if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call the box office at 703-754-6419 to arrange for an interpreter for your visit or email the box office directly at JLLboxoffice@livenation.com.
- Accommodations - all venue bathrooms, concession stands, and merchandise stands are accessible.
- Service Animals - Service animals are permitted inside the venue during events. Only registered working animals are permitted.
All points of sale will only accept credit or debit. In the event you are not carrying a credit or debit card, staff will be available on-site to exchange cash for card, dollar for dollar, without any service fees.
Items NOT-ALLOWED to be brought in to the venue include but are not limited to:
- Weapons of any kind
- Alcohol
- Illegal drugs/substances
- Glass containers
- Cans
- Non-clear bags larger than 6”x 9”
- Clear bags larger than 12”x 6” x12”
- Laser pointers
- Animals (except service animals)
- Fireworks
- Drones
- Any item deemed to be dangerous
- Bags for camping style chairs
Are firearms permitted?
Jiffy Lube Live does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.